UK consultancy Skytrax, which ranks airports and airlines, has revealed the world’s best airports for 2023, with Singapore Changi taking out top spot.
Singapore’s Changi Airport has taken the top spot in Skytrax’s 2023 100 World’s Best Airports rankings, winning it from Hamad International Airport in Doha, which held the title in 2021 and 2022.
The World Airport Awards began in 1999, and are regarded as a quality benchmark for the airport industry. The awards assess customer service and facilities across over 500 airports and are voted for by customers. Over 100 customer nationalities participated in the 2022-23 survey.
This is the 12th time in the Awards’ history that Singapore has been named Best Airport.
“This recognition is great encouragement to our airport community, who stood firmly together to battle the challenges of Covid-19 over the past two years,” Changi Airport Group’s CEO, Lee Seow Hiang, says.
“We thank them for their dedication to serve Changi’s passengers and the perseverance to keep Singapore connected to the world. To our passengers, we are deeply grateful for your vote of confidence. Your continued support encourages us to keep pursuing service excellence as we expand our offerings to redefine the Changi Experience. We look forward to welcoming everyone to Changi Airport as we rediscover the magic of travel again.”
Tokyo Haneda, Seoul Incheon, Paris CDG, Istanbul, Munich, Zurich, Tokyo Narita and Madrid Barajas rounded out the top 10 airports.
One Australian airport featured in the top 20: Melbourne’s Tullamarine airport, which was 19th on the list, up from 26th in 2022. Brisbane was just outside the top 20 at 23, down from 22 the previous year.
Sydney was ranked 49th, down from 41st in 2022, while Gold Coast made a major leap up to 54th spot from 81st the year before.
Perth sat at 58 and Adelaide at 73. No other Australian airports featured on the list, but New Zealand’s Christchurch just made it in at 100th (down from 79th the year prior).
The world’s best airport staff were at Seoul Incheon, the cleanest airport was Tokyo Haneda and the world’s best airport security was in Zurich.
Top 20
1. Singapore Changi Airport
2. Hamad International Airport
3. Tokyo International Airport (Haneda)
4. Incheon International Airport
5. Paris Charles de Gaulle Airport
6. Istanbul Airport
7. Munich Airport
8. Zurich Airport
9. Narita International Airport
10. Madrid-Barajas Airport
11. Vienna International Airport
12. Helsinki-Vantaa Airport
13. Rome Fiumicino Airport
14. Copenhagen Airport
15. Kansai International Airport
16. Chubu Centrair International Airport
17. Dubai International Airport
18. Seattle-Tacoma International Airport
19. Melbourne Airport
20. Vancouver International Airport
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